Overview

Frequently, when you log into the Exinda, you are not able to see any graphs on the dashboard. Looking into the logs, you see that the monitord/ monitor process has crashed after login.

Solution

The Monitord process intermittently crashing when trying to log in to Exinda devices is a known issue, which has been fixed in the latest Exinda firmware version 7.5.0.

You can upgrade to the new version by following the instructions on this article : Upgrading the Exinda Firmware